Privacy Policy

Welcome to HouseFlex! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services.

By using HouseFlex, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

To provide you with the best shopping experience, we collect the following types of information:

a. Personal Information

When you make a purchase or sign up for an account, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment providers)

b. Non-Personal Information

We also collect data that does not directly identify you, such as:

  • Browser type and device information
  • IP address
  • Website usage data (e.g., pages visited, time spent on site)
  • Referral sources (how you found our site)

c. Cookies & Tracking Technologies

To improve your shopping experience, we use cookies and similar tracking technologies to:

  • Remember your preferences
  • Personalize product recommendations
  • Analyze website traffic and trends

You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

HouseFlex uses your information to:

  • Process and fulfill your orders
  • Improve our website and product offerings
  • Provide customer support and respond to inquiries
  • Send order confirmations, updates, and promotional emails (you can opt out anytime)
  • Detect and prevent fraud or security issues

We do not sell or rent your personal information to third parties.

3. How We Protect Your Information

We take your security seriously and implement measures to protect your data, including:

  • SSL Encryption: Ensuring secure transactions
  • Secure Payment Processing: We do not store credit card details—payments are processed via trusted providers
  • Access Control: Only authorized personnel can access sensitive data
  • Regular Security Updates: We update our systems to prevent data breaches

4. Third-Party Services

To provide the best service, we may share necessary information with trusted third parties, including:

  • Payment Processors (e.g., PayPal, Stripe): For secure payment transactions
  • Shipping Partners: To deliver your orders efficiently
  • Marketing & Analytics Providers: To enhance your shopping experience

These third parties are required to keep your information secure and use it only for authorized purposes.

5. Your Rights & Choices

You have the right to:

  • Access & Update Information: Update your account details anytime
  • Opt-Out of Marketing: Unsubscribe from promotional emails via the provided link
  • Request Data Deletion: Contact us to request the removal of your personal data
  • Disable Cookies: Adjust browser settings to control cookies and tracking

6. Children’s Privacy

HouseFlex does not knowingly collect personal information from children under 13. If we become aware of such data, we will take steps to delete it immediately.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review it regularly.

8. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

📧 Email: houseflex623@gmail.com

Your trust is our priority. Shop confidently at HouseFlex, knowing that your privacy and security are protected.