Terms of Service
Welcome to HouseFlex! These Terms of Service govern your use of our website, products, and services. By accessing or purchasing from HouseFlex, you agree to these terms. If you do not agree, please do not use our website.
1. General Terms
🔹 Acceptance of Terms – By using HouseFlex, you confirm that you are at least 18 years old or have parental consent to use our website.
🔹 Changes to Terms – We reserve the right to update these terms at any time. Changes will be posted on this page, and continued use of our website implies acceptance of the revised terms.
🔹 Right to Refuse Service – We may refuse service to anyone for any reason, including suspected fraudulent activity or violation of these terms.
2. Orders & Payments
🔹 Order Acceptance – All orders are subject to acceptance. You will receive an email confirmation, but we reserve the right to cancel or refuse any order.
🔹 Pricing & Availability – Prices are subject to change without notice. If a product is out of stock, we will notify you and offer alternatives or a refund.
🔹 Payment Security – We use secure payment providers such as PayPal, Stripe, and major credit cards. HouseFlex does not store credit card details.
🔹 Fraud Prevention – We may request additional information to verify purchases and prevent fraud. Orders flagged as suspicious may be canceled.
3. Shipping & Delivery
🔹 Processing Time – Orders typically ship within 1-3 business days. Shipping times vary based on the method chosen at checkout.
🔹 Delays & Liability – HouseFlex is not responsible for delays caused by weather, carrier issues, or customs processing.
🔹 Lost/Stolen Packages – Once an order is marked "delivered" by the carrier, HouseFlex is not responsible for lost or stolen packages. Please contact the shipping provider directly.
🔹 International Orders – Customers are responsible for any customs fees, duties, or taxes imposed by their country.
For more details, visit our [Shipping Policy].
4. Returns & Refunds
🔹 Return Eligibility – Items must be unused, in original packaging, and returned within 30 days. Some items, like opened air fryers or fitness equipment, may not be eligible for returns.
🔹 Refund Processing – Refunds are issued within 5-7 business days after we receive and inspect the return.
🔹 Damaged or Incorrect Items – If you receive a defective or incorrect item, contact us within 48 hours with photos, and we will arrange a free replacement or refund.
For full details, visit our [Return & Refund Policy].
5. Product Use & Warranty
🔹 Intended Use – Our products are designed for home use. We are not responsible for misuse or damage caused by improper handling.
🔹 Limited Warranty – Some products come with a manufacturer’s warranty. HouseFlex is not responsible for manufacturer defects beyond the warranty period.
🔹 Liability Disclaimer – HouseFlex is not liable for injuries, property damage, or losses resulting from product use. Customers should follow all product instructions.
6. Intellectual Property
🔹 Copyright & Trademarks – All content on HouseFlex (logos, images, descriptions) is owned by us and cannot be copied or used without permission.
🔹 User-Generated Content – If you submit reviews or testimonials, you grant us the right to use them for marketing purposes.
7. Privacy & Data Protection
🔹 Personal Information – We collect and store personal data in compliance with privacy laws. We do not sell or share your information with third parties.
🔹 Cookies & Tracking – Our website uses cookies to improve user experience. You can adjust your browser settings to disable cookies.
For full details, see our [Privacy Policy].
8. Limitation of Liability
🔹 HouseFlex is not responsible for any indirect, incidental, or consequential damages arising from product use, website access, or delayed orders.
🔹 We do not guarantee uninterrupted website access or error-free operation.
9. Governing Law & Disputes
🔹 These Terms of Service are governed by the laws
🔹 Dispute Resolution – Any disputes will be handled through arbitration or small claims court rather than class action lawsuits.
10. Contact Us
📧 Email: houseflex623@gmail.com
